Projects
Cases where I helped organize processes, connect channels (like WhatsApp), and make daily work simpler with Zoho and automations.
Zoho CRM + WhatsApp API: customer communication
At MundoJob I built a flow so the team could talk to customers in an organized, timely way — without the manual follow-up that used to eat hours from the day.
Follow-up stopped depending on a personal phone or someone’s memory. The team can pick up a conversation with context and prioritize without hallway questions.
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People & attendance in order
I implemented and supported an employee and attendance management tool, including training so the change stuck.
Less internal friction and better visibility for HR.
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Visibility over tech assets
I organized tracking for 150+ devices and day-to-day incidents so IT knows what’s happening, where, and with what priority.
Clearer operations and faster response when issues appear.
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Zoho Suite implementation, apps, and integrations
At 121 I work side by side with clients: gathering needs, connecting external systems, and building internal apps on Zoho Suite.
What’s left is something built for the concrete business: less friction between systems, less repeated manual work, and a clear place where the process lives.
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