Projects
Cases where I helped organize processes, integrate channels (like WhatsApp), and make daily work simpler with Zoho and automations.
Automatic customer communication
I designed a flow so the company could talk to customers in an organized, timely way — without the manual follow-up that used to eat hours from the team.
Faster day-to-day attention and less repetitive follow-up work.
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People & attendance in order
I implemented and supported an employee and attendance management tool, including training so the change stuck.
Less internal friction and better visibility for HR.
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Visibility over tech assets
I organized tracking for 150+ devices and day-to-day incidents so IT knows what’s happening, where, and with what priority.
Clearer operations and faster response when issues appear.
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Consulting & tailored solutions
At 121 I work side by side with clients: gathering needs, connecting external systems, and building internal apps.
Solutions built for the business — not to impress with jargon.
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