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MundoJob

Visibility over tech assets

I organized tracking for 150+ devices and day-to-day incidents so IT knows what’s happening, where, and with what priority.

Without that map, every request became a hunt: where is the device, who has it, and was the issue already reported.

Problem

Without centralized inventory and incidents, IT spent time locating assets and prioritizing issues.

Approach

I implemented and administered GLPI Network Cloud for monitoring and control of the estate (150+ devices): inventory, tickets, and visible priority.

Outcome

Clearer operations and faster response when issues appear.

IT can prioritize with real context — device, history, and impact — instead of putting out fires blind every time someone writes “it’s not working.”

Similar case?

If you're evaluating Zoho, WhatsApp API, or a tailored implementation, write me and we'll look at it together.