Matias

CV

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Matias Verdun Maldonado

Technology consultant · Zoho Suite · WhatsApp API · AI · No-Code

Systems professional and technology consultant. I implement Zoho Suite, integrate WhatsApp API, apply AI (LLMs, MCP, agents), and build No-Code solutions — close to the client, with clarity and real adoption.

Experience

  1. Zoho Suite Consultant · 121 - Customer Technology

    2026 – Present

    • • Consulting and implementation of Zoho Suite (CRM, Creator, Analytics, Flow, Desk, and more).
    • • API integrations, WhatsApp, and tailored internal apps.
    • • I apply AI practically (LLMs, MCP, agents) to power automations.
    • • End-to-end client work: discovery, solution design, and adoption.

  2. Software Implementer — Digital Transformation & IT · MundoJob

    Feb 2024 – 2026

    • • Automations and processes with Zoho Suite (CRM, Deluge, Flow, Analytics).
    • • WhatsApp API integrations for scalable customer and team communication.
    • • HR and IT tools (CrossChex, GLPI) that reduced manual work.

  3. No-Code Developer (Internship) · Globant

    Oct 2023

    • • MVP on a No-Code platform (Bubble): landing, login, menu, and product logic.
    • • Teamwork with agile practices (Scrum).

  4. IT Support (Internship) · MSIT

    Apr 2023 – Oct 2023

    • • I provided technical support to companies and organized basic infrastructure.

Selected work

  • Automatic customer communication · MundoJob

    Faster day-to-day attention and less repetitive follow-up work.

  • People & attendance in order · MundoJob

    Less internal friction and better visibility for HR.

  • Visibility over tech assets · MundoJob

    Clearer operations and faster response when issues appear.

Focus & tools

Zoho Suite (CRM, Creator, Analytics, Flow, Desk) · Deluge · WhatsApp API · REST APIs · AI (LLMs, MCP, agents) · No-Code / low-code (Bubble, Zoho) · automations · change adoption · GLPI.

Education & recognition

Technical Degree in Professional & Personal Computing — Inst. Sec. J. F. Kennedy

2017 – 2023

  • • Recognized as “Architect of Change” at MundoJob (2025)
  • • Recognized as “Best Teammate” at MundoJob (2024)
  • • Graduated with Honors — Academic Excellence Award (2023)
  • • Top GPA of the academic year (2023)